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21. Breaking NEWS just in. For all those who have been DD. - in Corporation, Alliance and Organization Discussions [original thread]
Originally by: Grace Kemp True! It's not CCP Gandalf, it's GM Gandalf ^^ There is no "GM Gandalf" either.
- by GM Guard - at 2008.08.04 13:31:00
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22. Breaking NEWS just in. For all those who have been DD. - in Corporation, Alliance and Organization Discussions [original thread]
Hi everyone. We have no information about a reimbursement promise made by a "CCP Gandalf". In fact, "CCP Gandalf" doesn't exist so at the moment we aren't quite sure how this rumor started. Normal reimbursement rules apply as always and please n...
- by GM Guard - at 2008.08.04 12:42:00
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23. Petition Response Time and Quality of Response - in EVE General Discussion [original thread]
Originally by: Ga'len In my time playing EVE, I have filed many petitions for various items. I can say that response times are far better than any other MMO I have played, most of the petitions were responded to within 24 hours or less. N...
- by GM Guard - at 2008.07.24 15:21:00
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24. Petition Response Time and Quality of Response - in EVE General Discussion [original thread]
Originally by: Lubomir Penev Originally by: GM Guard Edited by: GM Guard on 21/07/2008 16:36:16 Hi everyone. For the past month our average first response time has been 17.8 hours . That is the average time between the time a...
- by GM Guard - at 2008.07.22 15:38:00
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25. Petition Response Time and Quality of Response - in EVE General Discussion [original thread]
Originally by: LaVista Vista Yet in the POS section, my average response time(First response) is about 1 week. That is a huge difference. 9,4 times longer than the average petition. That is indeed quite a difference from the average a...
- by GM Guard - at 2008.07.21 17:14:00
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26. Petition Response Time and Quality of Response - in EVE General Discussion [original thread]
Edited by: GM Guard on 21/07/2008 16:36:16 Hi everyone. For the past month our average first response time has been 17.8 hours . That is the average time between the time a petition is filed, and the time when a GM picks it up from the queue...
- by GM Guard - at 2008.07.21 16:36:00
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27. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Edited by: GM Guard on 27/06/2008 14:02:56 Originally by: Xenofur Originally by: GM Guard If an urgent and unknown bug is brought to our attention, we of course follow up on it by asking for as much information as possible and ...
- by GM Guard - at 2008.06.27 14:02:00
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28. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Originally by: Xenofur Originally by: Batolemaeus Bugs/Errors belong into a bugreport, not into a petition. If you don't have the time to write a fully fleshed out bugreport, you can always make a quick post on the forums so someo...
- by GM Guard - at 2008.06.26 07:51:00
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29. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Originally by: kahless stovokor What is with ALL of the server disconnects ?? I had 6 in one day, the same day I downloaded your latest volanteer patch, is the patch the problem? If so please fix it. I have never seen this many problems in...
- by GM Guard - at 2008.06.20 16:12:00
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30. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Originally by: Tarminic Are the GMs also responsible for the ongoing efforts to hunt down and remove macrominers/ISK selling rackets, is this a joint operation between GM's and the developers, or is this handled exclusively by non-GM emplo...
- by GM Guard - at 2008.06.20 16:10:00
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31. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Originally by: Banni Vinda Interesting post, and long overdue IMHO :). I think some more transparency like this is especially important in maintaining healthy customer relations (particularly your point about the misconception of volunteer...
- by GM Guard - at 2008.06.20 15:40:00
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32. Happy Birthday to EVE! - in EVE General Discussion [original thread]
Happy birthday everyone! GM Guard Here since february 2003 and still loving it!
- by GM Guard - at 2008.05.06 09:56:00
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33. Anti-isk sellers policy "collateral losses" - in EVE General Discussion [original thread]
Edited by: GM Guard on 28/04/2008 18:01:42 Hi everyone. We prefer to discuss players's private matters in petitions but since everyone is so forthcoming abouth their affairs on the forum we see no problem in touching on this briefly right her...
- by GM Guard - at 2008.04.28 18:01:00
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34. The case of the missing isk... - in EVE General Discussion [original thread]
Originally by: Rakivic Edited by: Rakivic on 18/04/2008 02:02:06 I used the "proper method" on this website to sell them that is why I am so p.i.s.s.e.d because CCP wont give me my isk back and it was not just for one time code he bou...
- by GM Guard - at 2008.04.18 09:24:00
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35. Buying characters from players who have bought isk - in EVE General Discussion [original thread]
Edited by: GM Guard on 09/04/2008 14:29:30 This thread brings up a fair question which I am happy to get the opportunity to adress. We have actually had this happen a few times before and we have methods to deal with issues like these. We are...
- by GM Guard - at 2008.04.09 14:29:00
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36. GM took my isk - in EVE General Discussion [original thread]
Originally by: Zanpt Well, our guy got his GM response to his petition. He got a brush-off. Totally, completely, egregiously unacceptable. This will get just as ugly as CCP allows it to. Please take into account that we have first hand...
- by GM Guard - at 2008.04.09 11:42:00
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37. EULA-Isk-CCP - in EVE General Discussion [original thread]
MongWen actually explains this pretty well. The main thing to keep in mind is that the core purpose of allowing the trade of GTCs for ISK is not ISK purchase. It is to allow people to play that would otherwise not have the means of paying for the...
- by GM Guard - at 2008.03.25 11:14:00
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38. Just want say thanks too CCP (no isk spammer's) - in EVE General Discussion [original thread]
Originally by: Kuolematon Originally by: GM Guard We hope you all enjoy the spam free universe of EVE. I call bull****! Anyway, where do I get my safe, clean and fast ISK now? In an asteroid belt near you. Best Regards, ...
- by GM Guard - at 2008.03.18 13:36:00
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39. Just want say thanks too CCP (no isk spammer's) - in EVE General Discussion [original thread]
Hi everyone, We are glad you noticed the rather delightful absence of ISK spammers post Trinity 1.1. We have been working on a bunch of clever tools that attack ISK spamming on many different levels at once, and they seem to be working just as w...
- by GM Guard - at 2008.03.18 13:27:00
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40. Some kind of......Recycling charactet suicide gank squad - wait what? - in EVE General Discussion [original thread]
We have always had a firm policy against using trial accounts to suicide gank players in high security space. Please report this sort of activity immidiately in the "exploit" petition category and swift action will be taken. Thank you.
- by GM Guard - at 2008.03.03 15:15:00
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